HP 02 Message – Cannot Print – Support

1. With the printer on, open the lid and remove the black cartridge.

2. With the black cartridge still out, turn the printer off.

3. Wait 30 seconds.
4. Turn the printer back on and wait for it to finish making its warm-up noises.
5. Put the black cartridge back into the printer and close the lid.
6. Press OK to acknowledge any prompts that appear on the printer or computer.