At Printer Refillers, we understand that printer issues can be frustrating and time-consuming to resolve. One issue that our customers have reported with HP CF226A compatible cartridges is that they display an “Unauthorized black cartridge” error message. This error message can be caused by the printer’s cartridge policy, which is designed to only recognize HP-branded cartridges.
If you are experiencing this issue after installing a compatible cartridge, we recommend shutting off the cartridge policy by following these steps:
1. Go to the main page on your printer and click “Setup”.
2. Navigate to the “Setup Menu” and click “Manage Supplies”.
3. Go to “System Setup” and click “Supply Settings”.
4. Click on “Cartridge Policy” in the “Supply Settings” menu.
5. Click “Off” to shut off this function.
6. Restart your printer.
Once you have completed these steps, your printer should recognize the compatible cartridge and allow you to print without any issues.
At Printer Refillers, we are committed to providing our customers with high-quality printer products and exceptional customer service. If you have any questions or concerns about your HP CF226A compatible cartridges or any other printer products, please don’t hesitate to reach out to our customer support team. We are always here to help and provide you with the best possible support for your printer needs.