Turn off the Dynamic Security feature on HP printers to protect your ability to use aftermarket cartridges.

Dynamic Security is a technology placed in HP printers that can disable your ability to use aftermarket cartridges, in addition to making it more difficult to move cartridges from printer to printer. This technology is broken into two parts:

Cartridge Policy: This feature locks the end user to using only original HP cartridges in the printer. No aftermarket cartridges will work in the printer until this is disabled.

Cartridge Protection: This feature permanently associates toner cartridges with a specific printer so they cannot be used in other printers. When this feature is enabled, if someone attempts to transfer a cartridge from the original printer into another printer, the new printer will not print with the cartridge. The printer control panel displays a message that the cartridge is protected. If you recycle the chip used on the cartridge, it will not work on the next cartridge.

It is important to turn off the Dynamic Security feature on HP printers to protect your ability to use aftermarket cartridges. The process is similar across multiple printers.

To turn off the HP Dynamic Security Features from the Printer:
To disable the Cartridge Policy feature:

  1. Go to Menu Settings
  2. Select System Setup
  3. Select Supply Settings
  4. In the Cartridge Policy section, select Off
  5. Click OK

To disable the Cartridge Protection feature:

  1. Go to Menu Settings
  2. Select System Setup
  3. Select Supply Settings
  4. In the Cartridge Protection section, select Off
  5. Click OK

To turn off the HP Dynamic Security Features in the Web Browser: 
Disable the Cartridge Policy feature:

  1. Start Web printer configuration in the browser by typing the printer’s IP address in the address bar
  2. Go to the System tab
  3. Select the Supplies Settings in the left-hand pane
  4. In the Cartridge Policy section, select Off
  5. Click Apply

 
Disable the Cartridge Protection feature:

  1. Start Web printer configuration in the browser by typing the printer’s IP address in the address bar
  2. Go to the System tab
  3. Select the Supplies Settings in the left-hand pane
  4. In the Cartridge Protection section, select Off
  5. Click Apply



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