Brother Support – 3017, 3019, 3029,

One or more of the cartridges do not have enough ink.

If you receive this message on a newly refilled cartridge there is a chance that the chip did not reset (you can bring the cartridge back to Printer Refillers to have use reset the chip again).This will not affect the functionality of the cartridge, but it does cause a constant message. The following message occurs when using Brother cartridges that have a chip:

The printer will bring up a dialog box when printing from a computer EVERY TIME you send a print stating that one or more of the cartridges do not have enough ink to maintain print quality.

Just click OK and it will continue printing.

After EVERY PRINT the printer screen will display the “cannot detect ink” volume message.

This is just a printer message and nothing needs to be done to continue printing. To make it disappear press the exit button on the printer.

When cartridge is truly empty

When one of the color cartridges is truly emptied the printer will bring up a dialog box on the computer screen which will state that the printer can only print in B&W, or grayscale. The printer screen will display which cartridge is empty. Replaced the cartridge with a full one and the printer will continue to print. When the black cartridge is empty you will need to replace it to continue to print.

Streaks through the printing. How to run a printhead cleaning.

Solution: Try running 1-2 print head cleanings. This is a command you can send to your printer which directs it to clean itself up. Below are general instructions for how to perform a print head cleaning, however this is done in di erent ways on every printer, so consult your manual for exact steps.

1. On the computer, click Start, then click on Settings/Control Panel.

2. Select Printers and Faxes (On Windows Vista, select Printer under Hardware and Sound)

3. Right-click on your printer, and click on Properties. 4. Select the Maintenance / Service tab, then select Print Head Cleaning.

On Printer:

Click on Ink/Menu-> tools/cleaning.

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