Kildonan Place Shopping Centre

Frequently Asked Questions

Please read our FAQ before sending us a message.

What time are you open at Kildonan Place?

Monday – Friday, 10 a.m. – 8:00 p.m
Saturday 10 a.m. – 6:00 p.m.
Sunday 11:00 a.m. – 6:00 p.m.

*Note that due to Covid-19, our hours may change from time to time. Please call us at 204-661-5594 as our automated answering system always has our updated hours.

December 6th to December 23, 2021

Monday – Friday, 10 a.m. – 9:00 p.m
Saturday 10 a.m. – 6:00 p.m.
Sunday 11:00 a.m. – 6:00 p.m.

I cannot find my cartridge on your site.

If you cannot find your printer or cartridge, please call us at 204-661-5594 or email us at info. Please make sure you have your printer model number and cartridge number ready when you call.

What payment options do you offer at your Kildonan Place location.

We accept VISA, MasterCard, AMX, Debit, Cash and Kildonan Place Gift Cards.

How long does it take to refill my cartridges?

On average, it takes 30-45 minutes to refill an ink-jet cartridge. Most refills are ready within 90 minutes. It may take longer if we are busy or if the cartridge comes in dry.

Do you refill laser toner cartridges?

Unfortunately, we do not refill toner cartridges in the mall because the powder is a carcinogen. However, we carry many more popular toners in stock, ready to go! Cartridges not in stock can be ordered for you in 2 to 3 business days. This also allows us to maintain a high-quality standard for our toner cartridges with a near 100% success rate.

Where are you located inside Kildonan Place Shopping Centre?

Printer Refillers can be found inside Kildonan Place Shopping centre by Shoppers Drug Mart.

What are the delivery charges for orders from the Online Shop?

Printer Refillers offers free Canada-wide shipping on all ink-jet and laser toner cartridge orders over $50. Also, we offer free shipping on all online orders over $50 shipped anywhere in Manitoba. Otherwise, there is a $8.99 flat rate shipping and handling fee.

Which payment methods are accepted in the Online Shop?

Currently we offer VISA, MasterCard, AMX through PayPal, Strip and Apple Pay. You do not need an PayPal account to purchase online. We are in the process of adding direct Credit Card payments soon.

How long will delivery take?

All online orders are shipped Via Canada Post and/or FedEx. Most orders are delivered in 3-4 business days. Within Manitoba 1-3 business days in most cases.

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