If you own a Canon printer, you may have encountered an error message like “Support Code 1430: The following ink cartridge cannot be recognized” on your display. This error code usually indicates a problem with the FINE cartridge, which contains the ink and print head of your printer. Here are some tips that may help you resolve this issue:
- Remove and reinstall the FINE cartridge: Turn off your printer and unplug it from the power source. Open the front cover or paper output tray of your printer and gently remove the FINE cartridge from its slot. Check if the cartridge is damaged or dirty, and if so, clean it with a soft, lint-free cloth. Reinsert the cartridge into the slot until it clicks into place. Close the cover or tray and plug in your printer. Turn it on and check if the error message is gone.
- Replace the FINE cartridge with a new one: If removing and reinstalling the cartridge does not solve the problem, the cartridge may be faulty or incompatible with your printer. Purchase a new FINE cartridge from an authorized dealer or online store that sells genuine Canon products. Follow the instructions in the manual or packaging to install the cartridge correctly. Turn on your printer and check if the error message is gone.
- Try replacing one of the two cartridges: If you have an old cartridge or a spare one, you can try swapping it with one of the two cartridges (black or color) that are currently installed in your printer. This can help you determine if one of the cartridges is defective or has a failed fuse. If one of the cartridges is the culprit, replace it with a new one or a compatible one. If this does not work, try replacing the other cartridge.
- Put in one cartridge and then the old one back in: Another trick that may work is to remove one of the two cartridges and replace it with a different one, such as a used or empty one. Then, remove the replacement cartridge and put the old cartridge back in. This can help reset the printer’s memory and clear the error message.
If none of these tips work, you may need to contact your nearest Canon service center or customer support to request a repair or replacement of your printer or cartridge. Before you do so, make sure that you have checked the ink levels, paper tray, firmware version, and other settings of your printer, as they may also affect its performance. Also, be careful when handling the cartridges, as they contain ink that can stain or damage your clothes or skin.